OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will be chargeable to the customer and there will be a 25% restocking fee.
It is a legislated requirement for transporting Lithium Ion batteries that they be packaged in UN certified packaging – e.g. the packaging in which the QIKPAC batteries are delivered.
It must always be recognised that whilst safe to use, Li-ion batteries always have a very small risk of thermal runaway, albeit as little as 1ppm or less – and in this regard, a customer should carry out a risk analysis for their specific application, taking into consideration installation (avoiding contact with flammable materials), use (avoiding impact damage or squashing) and maintenance (accessibility in case of need for removal).